Nowadays there are a staggering number of applicants for most open positions (thank you, bad economy). Don't let this fact deter you from applying, but make sure to give it your all if you're spotted in the crowd. People apply from all sorts of places and recruiters are short on time, so if you're fortunate enough to have your resume make it from the toppling pile or overloaded inbox of a recruiter onto his or her short(er)-list, you may be in for a phone interview. Though this may initially seem less intimidating, be prepared for a number of challenges.
1. If you've been given a specific time or a window, be available. It may sound obvious, but answer your phone! Letting a call go to voicemail, accidentally or not, tends to give the recruiter the impression that you aren't particularly eager to make contact.
2. Talk from a quiet setting. Chances are, you'll be chatting from a cell phone. Background noise can be mildly disruptive or supremely irritating (ever heard a 747 land during a call?). Your choice of location may also subconsciously signal your level of capability to the recruiter. That may sound extreme, but you may accidentally be "saying" that you aren't able to assess and procure appropriate environments.
3. Be upbeat. No one is asking you to add exclamation points to every sentence. However, be aware that it can be a turn-off if you don't sound positive. Even when you express a potential negative or concern, do your best to sound like you're a candidate who will make lemonade out of lemons. Got downsized? Have to switch industries? Every one knows that can suck; there's no need to lie and say you're happy about it. But, you can say that you are looking forward to new opportunities. If you're nervous about making a change, you can even say that too. Just make sure it's within the context of a chance for personal growth. And try to mean it, please.
4. Do your research. This is your first chance to impress your potential employers. Be ready to discuss how you, your talented, unique self, can help THIS company. Why are you drawn to their product/mission/work style? Google is your friend. Use it.
5. Have intelligent questions prepared. It is likely that you will share quite a bit about yourself and then have the tables turned. Certain phrases used during the interview may trigger questions for you. Often, though, you will find your mind a blank when the critical "do you have any questions for me?" card is pulled. Thus, make a list (based on the research you did of course). Don't ask questions with the answers posted on the organization's FAQ page. Don't ask about vacation time. Think about these carefully.
6. Send a thank you. Every one likes to believe their time and energy has been valued. A short email (with your contact information) will suffice. Low effort, high impact. That's a bum move for sure.
Good luck!





